Terms & Conditions
WARRANTY, ERRORS AND OMISSIONS
Mechatronics, Inc. assumes no responsibility for errors or omissions on this website. Mechatronics reserves the right to change information or specifications without notice. Application and use of product is the sole responsibility of the user, however our engineering personnel will advise you of guidelines for the proper parameters of use of the product. Mechatronics warrants the product to be free from defects in materials and workmanship only. Sellers only obligation hereunder is to either repair or replace the defective product or work within 12 months of delivery to customer. No other warranties are expressed or implied in fact or by law. Mechatronics is not liable for associated costs of work done by the buyer involving our product, or altered product.
If we shipped you incorrect product, or if product arrived defective or damaged, you may return product for refund or exchange within 30 days of the order shipment date. Contact us within 30 days of the item's original shipping date to arrange for the return of your purchase. After we receive the returned product we will send replacements, issue store credit or issue a refund for your purchase, provided the product is returned to us new, unused and in the original packaging.
If you ordered the wrong item or no longer need the product, it may be eligible for return. Contact us within 30 days of the item's original shipping date to arrange for the return of your purchase. After we receive the returned product, we will issue you store credit or refund you for your purchase less the shipping costs provided the product is new, unused and returned to us in the original packaging. Clearance items and non-returnable products are not eligible for return. When your return is received, you will be issued a refund or store credit for the product only. You will be responsible for any return shipping and handling costs. Some products may be assessed a restocking fee. Additional restrictions may apply. Please contact us with any questions.
All returns must be accompanied with a Return Material Authorization number (RMA#).To obtain an RMA# for product return please contact us directly via email at [email protected] or via phone at 1-800-426-8038 or 1-425-222-5900.
Authorized product returns should be sent to:
National Precision Bearing
RMA: ( include RMA# here )
8152 304th Ave SE
PO Box 5012 (must be included for USPS returns)
Preston, WA 98050 USA
Toll free phone: (800) 426-8038
Local phone: (425) 222-5900
Email: [email protected]